Testimonials

What people say about Ivy Lodge

“My mother has been at Ivy Lodge over three years now. The home is friendly, the staff are compassionate, caring individuals and go the extra mile in all they do for the residents. The owners are very involved in the activities of the home and is a pleasure to see. The measure of an excellent home for me is happy, cared and loved residents, the evidence of this when I visit is easy to see. Thank you to Sue and all the staff.”
Daughter of Resident

“Ivy Lodge is an amazing retirement home. It looks and feels more like a hotel than a care home. The owners, managers and all the staff support each resident without taking away their independence but enhance their quality of life with imaginative and creative activities which promote companionship and stimulate conversation. They have organised and run several outings since my aunt chose Ivy Lodge, each one to a different place and each one loved by all the residents who attended – particularly my aunt. I cannot recommend this ‘hotel for the retired’ too highly and would have no hesitation in choosing this setting and care for myself or any relative who wants to retain their dignity and independence but need sensitive and professional care from staff who really do ‘care’ about all the needs of older adults.”
Niece of resident

“This is a very kind caring and competent retirement home. An excellent standard of care and compassion is shown to all residents by the staff and owners. My mother has made many new friends in the home since becoming a resident. She now has the advantage of numerous persons to talk with. The owners are very hands on which is why such a high standard has been achieved and maintained.”
Son of resident

“My 93 year old mother has now been a resident at Ivy Lodge for a year. I am pleased to say that the move has been a complete success and both she and I cannot speak too highly of the standards of accommodation, staff, catering and general amenities. The staff, who she now regards as friends, treat her with kindness and dignity and are most diligent in their caring for her. Management is faultless, catering is of a high standard and I consider Ivy Lodge to be excellent value for money. In all, my concerns for her well being are greatly reduced by her residency.”
Son of resident

“My mother (age 94) has been a resident at Ivy Lodge since August 2014 and has settled in remarkably well. Without exception all the staff are very friendly, cheerful, caring and efficient. They make me very welcome whenever I visit my mother (four or five times a week). The standard of care is excellent, the premises are always very clean and tidy and the food is of a high standard. The only complaint my mother has is that her clothes are changed and cleaned too often!!. I am delighted that I choose Ivy Lodge to care for my mother.”
Son of resident

“When my mother died, father was at a very low ebb. Totally bereft without her. Unable to manage at the family home which was a great distance away, he moved to Ivy Lodge to be near me. They have gently and gradually managed to get my father interested in doing things, encouraging him to socialise and to go on trips out, improving his diet (he’s putting on weight). Staff are caring and considerate, always taking time to talk to residents. Also when a medical emergency occurs the staff are highly professional, swift to act and totally dependable.”
Daughter of Resident

“Giving up your home is a very traumatic, emotional time for a person and their family. Mum’s decision to live ay Ivy Lodge could not have gone better. She says from the minute she first walked in she was made to feel welcome and at home. She has a lovely room with good facilities. Home is spotlessly clean, food very good, activities on hand if she wishes to partake. What makes this home stand out is the staff – mum is cared for by friendly, professional carers who always treat her with dignity and respect. The whole team from management to cleaners are excellent.”
Daughter of Resident

“Ivy Lodge has a very friendly, homely environment, the staff are cheerful and very caring. My mother has been in Ivy Lodge for eight months and during that time I have always felt extremely satisfied and confident that mum’s care needs are being fully met. Mum has always been treated with respect and dignity, mum says she is well looked after and the staff are lovely. I would highly recommend Ivy Lodge.”
Daughter of Resident

“Ivy Lodge is a homely environment, all the staff are very caring and always make me welcome. My mother is looked after and all her needs are met with dignity. There are lots of lovely finishing touches to her care and wellbeing, like film afternoons, sing-alongs, crafts, church services and a glass of sherry at the weekend. Meals always look delicious and nutritious. The home is spotlessly clean and always smells fresh. My mother’s clothes are beautifully washed and ironed. I can honestly say my wife and I are very happy with the care my mother is given, which I can truly say is exceptional. I highly recommend Ivy Lodge.”
Son of resident

“My mother moved to Ivy Lodge from sheltered housing in Leeds. We selected Ivy Lodge as it seemed to fit all the criteria we were looking for. Mum moved in September 2014. We have not been disappointed. The home has surpassed all expectations. Spotless throughout, plenty of long-serving staff, friendly, excellent food. A great comfort for the family to know that mum is in such good hands.”
Son of resident

“As a retired nurse working within different care homes, I can honestly say that  Ivy Lodge ticks all the boxes. The last manager of 25 years (an SRN) worked wonders with the place. New people now putting their own stamp on the home are to me keeping the standard going. I myself would certainly live there.”
Friend of resident

“I am very impressed with Ivy Lodge. The staff are all attentive to my mother’s needs; they are kind and respectful and seem to preserve everyone’s dignity. Communication with my family is good.”
Daughter of Resident

“My mother moved into Ivy lodge five years ago and has been very happy. The owners and staff are very caring and helpful. I would have no problem in recommending Ivy Lodge to anybody.”
Son of Resident

“When the time came for my mother to go into care, Ivy Lodge was top of our list – but sadly there was a long waiting list, which was a good indicator that it was so good. Eventually my mother got a room and has been very well looked after by the most superb team of carers – carers who care and are caring! A rare thing in homes today.”
Son of resident

“I would highly recommend Ivy Lodge’s standard of care given to residents. The whole atmosphere has a homely feel and the food and staff are excellent. My mother has been, and is, very happy in Ivy Lodge.”
Son of resident

“My Mum went into Ivy Lodge nine months ago. She loves being in there and the care and attention she receives is excellent. The staff are all very nice and the activities they have are all very good, and there is something for everyone to enjoy.”
Daughter of resident

“When it came round to the time that my mum needed to go into a care home, we looked around quite a few around the York area and finally came across Ivy Lodge. Straight away we felt the difference as soon as we walked through the doors. It is very homely, friendly, and didn’t feel like a care home at all. The management and staff are all lovely and you can see they actually do care about the residents. A bonus was that it was one of the most reasonably priced we had looked at too. I would not hesitate in recommending Ivy Lodge to anyone who is looking to either move into a care home or to provide care for a friend or relative.”
Relative of resident

“I find this home beautiful; very friendly helpful staff, kindness towards residents, always smells fresh, clean and tidy everywhere, permanent staff not always changing. Food prepared on the premises, own chef, good variety, very homely feel and decor with pictures, brings all that into being. Residents are happy and friendly and well cared for.”
Visitor for church meeting

“The staff are friendly, helpful, loyal, and caring. They treated everyone with respect. They went above and beyond in the care of my grandma.”
Granddaughter of resident

“We have nothing but praise for the Ivy Lodge. Not only are the premises spotlessly clean but the staff are very friendly and compassionate to their clients. Clients are encouraged to participate in group activities and there are a wide range of interesting day trips to local places of interest, and to the theatre. We like the way the staff encourage clients to use the different areas/rooms at Ivy Lodge – so at any given time you will find as many people reading or talking as watching television. Ivy Lodge is a smashing care home, and summed up by the fact that our 97-year-old mother/ mother in law said to us ‘It’s lovely is the Ivy, you want to get your names down for a place’. Praise indeed!!”

Daughter of resident

“I would recommend Ivy lodge to anyone looking for placement as the staff are excellent, caring and dedicated. My father is extremely settled there. His needs are changing and the staff are able to cope with these changes. It is a very well run home, you are made to feel welcome at all time and has a lovely atmosphere. I often say it is like a hotel!!”
Daughter of resident

“My father has been a resident for nearly three years. He is happy, well cared for, and loves the staff who are so kind and caring. We looked carefully at quite a few other homes, and this was by far the best.”
Daughter of resident

What the residents say

“We are all very lucky to live here. I am glad to call this my home.”

“I am always spoken to in a nice manner. I choose what time I get up and I go to bed whenever I like.”

“The new owners are very nice, they talk to us and ask us what we need.”

“The staff are all very nice.”

“There are plenty of staff around to help you if you need it.”

“The staff have been here a long time so we know them; it’s a nice friendly home.”

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