About Us

Ivy Lodge first opened as a care home in 1983 with just 4 bedrooms. Although it has now expanded to 33 bedrooms, it is still a homely, family owned and run residence for those over 65, offering dignified, compassionate and person-centred care. We support residents with all aspects of personal care and our long serving, warm and caring staff are very experienced in helping residents who may be suffering some short-term memory loss and/or some mobility restrictions.

Our team

Charles Helfferich, proprietor

charlesAfter 25 years in financial services, Charles sold his business and bought Ivy Lodge in February 2013, seeking a more rewarding vocation and wanting to make a difference to people’s lives. He pledged to maintain Ivy Lodge as a place where he and his wife Ruth would be happy for their own parents to reside. He is passionate about providing residents with a homely, friendly environment in which people are well cared for in every respect. Charles makes it his mission to be involved in the day-to-day running of Ivy Lodge, whilst leaving the care decisions to the care manager. He is active in organising entertainment and activities, as well as looking after the garden. Maintaining his high-quality care team, health and safety and financial decision-making are also important duties performed by Charles as he looks after a solid, first-class residential home which first and foremost looks after the needs of the individual.

Contact Charles at charles@ivylodge.co.uk

Ruth Helfferich, proprietor

ruthRuth, who is married to Charles, looks after aspects of staffing, resident entertainment and ensures Ivy Lodge runs smoothly every day. She trained as a teacher and taught all age groups from seven to 21, gaining experience in the private, state and prison educational systems. Later, Ruth joined Charles in financial services. In her home life Ruth has always had a caring role – being brought up with an older mentally handicapped brother whom she helped until he died aged 54. She also helped look after her grandmother and father in their later life, and, more recently, her mother who suffered with Alzheimer’s. Ruth loves being involved in the fun side of life at Ivy Lodge – especially the entertainment and residents’ outings. One of her regular commitments is a flower arranging class for residents.

Contact Ruth at ruth@ivylodge.co.uk

Sue Starkey, care manager

sue_starkeyWith over a decade’s experience of caring for people with varying needs and abilities, Sue believes that her recent appointment as care manager has given her the opportunity to make a real difference to the lives of the people who live at Ivy Lodge. Sue, who has just finished a four-year study programme, has seen many improvements to the décor and facilities since she arrived. But she says that Ivy Lodge’s number one quality is the high standard of care. The welfare of residents is Sue’s priority and her ambition is to maintain a happy, caring environment where people feel valued as individuals.

Contact Sue at sues@ivylodge.co.uk

Sue Elliot, assistant manager

sue_elliotSue started work as a carer at Ivy Lodge in 2001, having previously looked after elderly grandparents. She soon progressed to a senior position and decided to pursue NVQ and other qualifications in order to further her career in the care sector. In 2013, Sue was promoted to assistant manager at Ivy Lodge and now works closely with the care manager to ensure the team of carers maintains the very high standard of care which Ivy Lodge is known for.

Contact Sue at suee@ivylodge.co.uk